Home › Heating problems
Heating engineer · Brussels and Wallonia
Trouble with your heating?
Pick what you're seeing: what's going on, what you can safely check yourself, and when it's better to call us.
The boiler won't startYour boiler won't fire up, even after a power cut? The usual causes, what you can check yourself and when to call a heating engineer.See what to doNo hot waterThe radiators heat up but the tap water stays cold? The usual causes (diverter valve, settings, scale), what you can check and when to call.See what to doPressure keeps droppingYou top up the pressure and it drops again? Or it climbs to 3 bar when the boiler heats up? The causes (leak, expansion vessel, safety valve) and when to call.See what to doA radiator stays coldRadiator lukewarm at the top, cold at the bottom, cold after bleeding, or hot pipe but cold radiator? What each case means and what you can do.See what to doThe boiler keeps locking outYour boiler locks out at night or on start-up, or switches on and off every few minutes? The usual causes, what to check and when to call.See what to doThe boiler is leakingWater under the boiler, a drip falling from the bottom? Where the leak comes from (valve, fitting, condensate), whether it's dangerous, and what to do meanwhile.See what to doThe boiler is noisyYour boiler whistles, bangs, gurgles or sounds like a kettle, on start-up or when you run hot water? What each noise means and when to call.See what to doSmell of gasA smell of gas near the boiler or in the house? What to do right away, the gas emergency numbers (Sibelga, ORES, RESA) and who to call for the repair.See what to doThe oil burner locks outYour oil burner stops and its red light comes on, sometimes right after a delivery? The usual causes, how many times to reset and when to call.See what to doThe water heater isn't heatingNo more hot water from your electric tank, the tank heated by the boiler or your gas water heater? What to check for each appliance and when to call.See what to do
A breakdown, a question? Get in touch.
Call us or message us on WhatsApp. Or leave your number, with a photo of the boiler if you like: we'll call you back.
Practical guides
Top up the pressureBoiler pressure too low? How to top it up yourself in a few minutes, and when it's better to call a heating engineer.Read the guideBleed a radiatorRadiator lukewarm at the top or gurgling? There's air in it. How to bleed it yourself, and when to call a heating engineer.Read the guideReset the boilerHas your boiler locked out? When and how to reset it, and why you shouldn't keep trying if the code comes back.Read the guide
